5
| Brittany Moore | | July 15, 2018 | |
"�"
5
| Tiffani Zimmerli | | July 14, 2018 | |
"INSTANT REPLAY!"
5
| Chris Mitchell | | June 17, 2018 | |
"Love getting my hair cut here."
2
| karen jennings | | June 23, 2018 | |
"Son got hair cut staff was very nice hair cut just ok"
5
| matthew fritz | | May 12, 2018 | |
"Great stylist and always a professional cut"
1
| Tiffany M. | | March 25, 2018 | |
"Just recently moved to Edgewater and took my son here for a haircut. It was the sloppiest and most horrible haircut I have ever seen. I was livid. The lady buzzed the sides in less than 2 minutes (no exaggeration). No fading, blatant uneven edging. Then she grabbed his top hair into fist and just buzzed the ends in one quick sweep and stated she was done. I advised them it was horrible and the most unprofessional haircut. No pride in their work at all. She didn't see anything wrong with the cut but stated she could take him back and trim shorter if I would like. Stated she shouldn't be near a set of clippers since she clearly didn't know how to cut hair. I paid and left. Took my son to a barber in Annapolis to fix the damage as best they could. Will never go here again."
1
| Jeff S. | | August 29, 2014 | |
"Terrible! I went to this shop for a second time on August 25, 2014, because I was pleased with my prior visit and haircut. This time, however, I seemed to have a rookie hair cutter. She was tentative to the point of seeming to be afraid to cut my hair. Turns out that was for good reason; she did not really know how to cut it. When I left the shop and met my wife in a nearby restaurant, she asked me what the heck happened to me, and then told me this was the worst haircut she had ever seen on me, and that I should go to my regular barber the next morning to get this fixed, if possible.
I took advantage of the customer survey, and registered my disappointment, pointing out that the hair cutter was young, very pleasant, and probably just needed more training and observation. To their credit, I received a call that very night from the shop owner, offering me a free return visit to see about fixing my uneven and "chopped" haircut. He asked me to see either the Manager or Assistant Manager, and he also offered a second free haircut to make up for my inconvenience.
Two days later, I went back in. One of the managers (Kelly) was there. As soon as she saw my name on the sign in sheet, she seemed to slow-roll me, taking care of other customers (that was OK), then helping other cutters ring up their customers (not OK), then deciding to stop and vacuum her area before seating me. When I sat down, instead of saying something like "Let's fix this," she said "What's the problem?" I told her it was uneven in back, plus chopped and layered." To this, she said. "It's not that bad,"and then said the problem is I "have an uneven scalp." First time in my life I heard anything like that, and I'm a senior citizen! This time, my wife was with me. Her father was a barber, and she trained as a hairstylist herself. She pointed out the problems with the haircut, and the manager continued to be defensive and dismissive.
So, I said I didn't come back here to argue, and if she couldn't see the problem, I wasn't going to ask her to try to fix it. She then said she WOULD fix it...but I have no idea what she planned to do because she had just stated she did not see anything wrong with it. So I got up and left, before she made matters worse.
I went straight to my regular barber. As God is my witness, without any prompting whatsoever, when she saw me she said: "Who chopped up my hair like that?!"
I feel bad for this shop owner. He responded appropriately, but is being undercut by a poor hair cutter AND an astoundingly inept "manager.""
3
| Tom Y. | | October 29, 2014 | |
"Brittney is great. Problem is, you can't schedule an appointment. They won't allow it. I show up and there are at least 3-5 people I have to wait on. I've waited an hour before. let us make appointments!!! Please!"
1
| Jeremy O. | | February 18, 2015 | |
"Took my son here and not only did they not listen to what I asked them to do but then argued with me about my son's haircut and how they thought it should be done. The woman was extremely rude and had no people skills whatsoever. Not only will I NEVER go back here but will advise other people to find another place for this service. HORRIBLE."
1
| Torin G. | | January 28, 2016 | |
"I have been going to this location for almost a year now. The last two hair cuts (MVP) I got were both really bad. I came back in a day later on the first bad hair cut and it was fixed right away. This one is just as bad and now I'm just going to find somewhere else to fix it this time."